PRIVACY POLICY

PRIVACY STATEMENT

Evrly Lane is dedicated to keeping your details private and we appreciate your trust. Any information we collect in relation to you, is kept strictly secured, in accordance with the Privacy Act 1988 (Cth) (Privacy Act), and General Data Protection Regulation (GDPR). We use this information to identify your orders and enhance your shopping experience. This Privacy Policy sets out the basis on which we collect and process your personal data through your use of our website, social media accounts, applications, software and other technological means (Online Platforms), as well as in connection with any direct communication between you and us.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

By continuing to use Evrly Lane Online Platforms and the Services, you consent to the use of your Personal Information in accordance with this policy. We use third parties located both locally and overseas in addition to its own resources to provide these Services. Any changes we make to this policy in the future will be posted on this page. Please check this page regularly. 

 

Last updated 27/12/2024

 

WHAT THIS POLICY COVERS

We understand that when accessing our Services, the privacy and confidentiality of Personal Information is important to you. For this reason, we respect your rights to privacy and are committed to protecting the personal and financial details you provide. This Privacy Policy applies to our Services and all individuals who use our Services or whose Personal Information is processed by Evrly Lane.

We are committed to protecting the privacy of everyone who uses our Online Platforms and/or our Services. This Privacy Policy endeavours to identify what Personal Information we collect and store, why we do so, how we receive and/or obtain information, the rights an individual has with respect to their Personal Information in our possession, and compliance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act) and GDPR.

 

THE INFORMATION WE COLLECT

We may collect Personal Information that allows us to identify who an individual is and share Personal Information. This information may include the below:

Personal information – Including an individual’s name, location, date of birth and nationality allowing us to identify who the individual is.

Contact Information - Including an individual’s email address, telephone number, third-party usernames, residential, business and postal address and other information that allows us to contact the individual.

Financial Information – Including information such as any bank or credit card details used to transact with us and other information that allows us to transact with the individual to provide our Services.

Statistical Information - We collect behavioural and statistical information about an individual and businesses in connection with the Services and/or the Online Platforms.

 

WHY WE COLLECT PERSONAL INFORMATION

We collect the information identified so that we can carry out the following:

  • Enable You to use our Online Platforms.
  • Provide our Services.
  • Communicate with you, regarding our Services and other areas of interest to you.
  • Provide you with information or advice.
  • Process payments by or to you in connection with our Services.
  • Create accounts, tax invoices or receipts.
  • Provide your Personal Information to third parties for them to supply Services to you. 
  • Consider and respond to complaints made by you.

Please note, we may disclose additional purposes for collection of your Personal Information in collection statements at the point of collection.

 

HOW INFORMATION IS COLLECTED

Information is collected in association with your use of the Services, submission of an enquiry or direct communication with us via online platforms.

 

WHEN PERSONAL INFORMATION IS USED & DISCLOSED

We will not use any Personal Information other than for the purpose for which it was collected and only with the individual’s permission. We will retain Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless prolonged retention is required/permitted by law.

Subject to this policy, we will not sell an individual’s Personal Information to unrelated third parties.

Where there is reasonable belief that an individual may be engaged in fraudulent, deceptive or unlawful activity a governmental authority will be made aware, as required by any law (including the Privacy Act and GDPR); and/or

in order to sell our business (in the case we may need to transfer Personal Information to a new owner).

 

SENSITIVE INFORMATION

Sensitive information is information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs or affiliations, membership of a professional or trade association, membership of a trade union, details of health, disability, sexual orientation or criminal record. It is our policy to only collect your sensitive information where it is reasonably necessary for our functions or activities. In the case of this, you will have consented, or we are required or authorised to collect this information by law.

 

AGREEMENT OF PRIVACY POLICY

By clicking “I Agree” or any other button indicating your acceptance of this Privacy Policy, you consent to the collection and use of your Personal Information in accordance with this Privacy Policy. An individual may opt to not have us collect their Personal Information. This may prevent us from offering some or all of our services and may terminate their access to some or all of the services.

 

COOKIES

Evrly Lane uses cookies to enable a personalised service and track the patterns of behaviour of visitors to the website. You can switch off cookies by adjusting the settings on your web browser.


We may hold your Personal Information in either electronic or hard copy form. If You provide information to us electronically, we retain this information in our computer systems and databases. If You provide information to us in hard copy (paper) this information is normally retained, and an electronic copy is made. We use industry standard security measures to safeguard and protect your information.

We may disclose your Personal Information to third parties and service providers located overseas in connection with any purpose, including to overseas cloud computing hosts. We take reasonable steps to ensure that the overseas recipients of your Personal Information do not breach the privacy obligations relating to your Personal Information.

We are not responsible for the privacy or security practices of any third party (including third parties that we are permitted to disclose an individual’s Personal Information to in accordance with this policy or any applicable laws). The collection and use of an individual’s information by such third parties may be subject to separate privacy and security policies.

If an individual suspects any misuse or loss of, or unauthorised access to, their Personal Information, they should let us know immediately. We are not liable for any loss, damage or claim arising out of another person’s use of the Personal Information where we were authorised to provide that person with the Personal Information.

 

ACCESS AND UPDATE YOUR INFORMATION

If You would like us to update or amend your Personal Information, please contact us and we will make the requested amendments. If you would like us to provide copies of your Personal Information which we hold, please contact us and we will comply with your request, as required by law. We may ask you to verify your identity to ensure that the Personal Information requested is not improperly accessed.

In the event you no longer want us to hold your Personal Information, you may notify us in writing. We will use our best endeavours and comply with all legal requirements within a reasonable timeframe to delete your Personal Information, unless required by law to retain such information.

 

 LINKS

Links from our Online Platforms or via our Services to third party services that we do not operate, or control are provided for your convenience. We are not responsible for the privacy or security practices of services that are not covered by this Privacy Policy. Third party services should have their own privacy and security policies which we encourage you to read before supplying any Personal Information to them.

 

DIRECT MARKETING

We and/or our carefully selected third party business providers may contact you with direct marketing communications and information about the Services or other products and services offered via telephone, email, SMS, or regular mail. If You have indicated a preference for a method of communication, we will endeavour to use that method wherever practical to do so. You may opt out of receiving marketing communications at any time by responding via the channel in which you received the marketing communication, or by contacting us. You can unsubscribe from emails by clicking the unsubscribe link on the footer of the email communication you have received.

 

COMPLAINTS AND DISPUTES

If an individual has a complaint about our handling of their Personal Information, we ask that they contact us directly through admin@evrlylane.com.

If a dispute arises regarding an individual’s Personal Information, we both must attempt to resolve the issue directly between us. Should Evrly Lane become aware of any unauthorised access to an individual’s Personal Information we will inform you at the earliest opportunity after obtaining all information required to investigate further.

 

GDPR

If You are:

A resident of the European Union accessing our Online Platforms or receiving our Services in Australia; or accessing our Online Platforms or receiving our Services from within the European Union, then in addition to our obligations under the Privacy Act, we are required to comply with the GDPR with respect to your Personal Information. Any reference to Personal Information in this Privacy Policy is also a reference to Personal Data (as identified under the GDPR). We take the security and privacy of your Personal Information seriously and has prepared this privacy policy and taken measures to collect, process and hold all Personal Information in compliance with both the Privacy Act and GDPR regardless of the user. Therefore, no additional terms for GDPR users are required.

 

SECURITY

When purchasing from Evrly Lane, your financial details are passed through a secure server using the latest Level 1 PCI DSS compliance levels.