SHIPPING
Free standard shipping on all orders over $500.
Orders received during normal business hours (AEST) are processed for shipment within 24 hours. We start working on your orders as soon as it is placed, so we are unable to make any changes or modifications to an order after it has been confirmed.
Once your order has been shipped, you will receive email confirmation with a tracking number, which will allow you to track the status of your shipment.
SHIPPING RATES
AUSTRALIA
|
SERVICE |
CARRIER |
ESTIMATE |
COST |
|
STANDARD |
AUSPOST |
2-3 DAYS |
8 |
|
EXPRESS |
AUSPOST |
1-2 DAYS |
12 |
INTERNATIONAL
|
SERVICE |
CARRIER |
ESTIMATE |
COST |
|
EXPRESS |
DHL |
2-5 DAYS |
30 |
CUSTOMS FEES, DUTIES & TAXES
Customs Fees, Duties and/or Taxes vary between countries and may be applied at the port of entry of the receiver's country.
Please note, we do not cover Customs Fees, Duties and/or Taxes.
If you are unsure about Customs Fees, Duties and/or Taxes in your country, please confirm with your Customs Office prior to placing an order.
We make every effort to ensure a quick and smooth delivery however we do not take responsibility for any delays and extra fees that may be applied at Customs.
Customers will need to make payment in order for Customs to release the delivery. Customers will be liable for shipments that are rejected at Customs (e.g. where a customer refuses to pay). When a shipment is rejected, it is the customer's responsibility to contact us to notify us of the situation.
SIGNATURE ON DELIVERY
To ensure orders reach our customers safely, all of our orders require a signature on delivery and aren't able to be left unattended.